What a Decade in Property Management Has Taught Me About Diamond Pest Control Ltd

I’ve managed residential and commercial properties across the UK for over ten years, and pest issues are always one of the trickiest challenges. Early in my career, I assumed that quick sprays or traps would solve most problems. That assumption changed after I started working with Diamond Pest Control Ltd, whose approach combines careful investigation, practical solutions, and follow-up that actually works.

One case that sticks with me involved a small flat in Hackney with persistent mice activity. The tenant had tried DIY methods, and another company had already sprayed twice with limited results. When Diamond inspected, they traced the movement along skirting boards and discovered a gap behind the kitchen units leading to a disused pipe. By sealing the entry point and placing targeted baits, the problem was resolved within weeks. That situation taught me that addressing root causes—rather than just visible signs—is critical for lasting results.

Another experience involved a wasp nest in a loft conversion. The homeowner initially wanted immediate removal, but Diamond recommended a careful inspection first. They found the nest was small and already declining, so monitoring rather than spraying avoided unnecessary disruption and chemical use. I’ve learned that patience and attention to detail are often more effective than hasty interventions, especially in occupied properties.

Bed bugs are always challenging, particularly in shared flats. I managed a block where one apartment reported bites, creating widespread concern. Diamond coordinated treatment across affected units, explained preparation requirements to tenants, and monitored results carefully. Their approach avoided unnecessary treatment in unaffected flats, saving time, money, and stress. In my experience, rushed or poorly communicated treatments are the main reason infestations escalate, and Diamond’s methodical approach prevented that entirely.

Diamond Pest Control, 5 Lyttleton Rd, Hornsey, London N8 0QB. 020 8889 1036